Voice Systems



Voice Systems

It is worth noting that many crucial systems are dependent on this technology such as emergency notification, healthcare appointment reminders or prescription refilling, and others. Therefore full accessibility needs to be supported. Voice systems are often implemented with the W3C VoiceXML standard and supporting standards from the Voice Browser Working Group. However, it is important to emphasize that issues of cognitive accessibility for voice systems apply without regard to whether a voice system is implemented using the W3C voice standards or with a proprietary technology.It is impossible for a user to tell what technologies are used in the underlying voice platform, but the usability principles will be the same whatever the underlying technology is.